Privacy Policy

Last Updated: 24 October 2024

At CaTECH Systems, we are committed to protecting the privacy of our users and visitors. This privacy policy outlines how we collect, use, and safeguard your information when you interact with our website.

Who We Are

We are CaTECH Systems, a Canadian IT infrastructure services provider. Our website address is: https://catech-systems.com. If you have any privacy-related questions or concerns, please contact us at:
Email: info@catech-systems.com


What Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data entered in the comments form, the visitor’s IP address, and the browser’s user agent string to help us detect spam.

  • An anonymized string generated from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available here.
  • After approval, your profile picture will be visible to the public next to your comment.

Media

If you upload images to our website, avoid uploading files that contain embedded location data (EXIF GPS). Visitors to the site can download and extract location information from these images.


Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and to manage login functionality. By continuing to use the site, you consent to the use of cookies, as outlined below:

  • Comment Cookies: If you leave a comment, you may opt to save your name, email, and website in cookies for future convenience. These cookies last for 1 year.
  • Login Cookies: When you log in, we set cookies to save your login details and display preferences.
    • Login cookies last for 2 days, or 2 weeks if you select “Remember Me.”
    • Display preference cookies are stored for 1 year.
  • Temporary Cookies: We set a temporary cookie on the login page to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded Content:
Articles on our site may contain embedded content (e.g., videos, articles, images) from other websites. This content behaves as if you visited those websites directly, which may collect your data, use cookies, or track your interactions.

Managing Cookies:
You can manage or disable cookies through your browser settings. Note that some website functionality may be affected if cookies are disabled.


Third-Party Services and Data Sharing

We may share data with trusted third-party service providers to enhance the functionality of our website. These include, but are not limited to:

  • Spam Detection Services: Visitor comments may be checked using automated spam detection tools.
  • Analytics Providers: We may use tools such as Google Analytics to monitor website traffic and improve the user experience.

We do not sell personal data.


How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are stored indefinitely to manage follow-up comments effectively.
  • Registered Users: For users who create an account on our site, we retain the personal data provided in their profile. Users can view, edit, or delete their information anytime (except the username). Administrators also have access to this data.
  • Password Reset Requests: If you request a password reset, your IP address will be included in the reset email.

Your Data Rights (GDPR and CCPA Compliance)

If you are located in the European Economic Area (EEA) or California, you have the following rights over your personal data:

  • Access and Portability: You can request an exported file of your personal data.
  • Deletion: You can request that we delete your personal data, except for data required by law or for legitimate business purposes.
  • Correction: You can update or correct your data via your profile or by contacting us.
  • Objection to Processing: You may object to the processing of your data in certain situations.
  • California Residents: You have the right to request information about how your personal data is shared and to opt-out of any data sharing.

To exercise your rights, please contact us at: info@catech-systems.com.


Security Measures

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


Where Your Data Is Sent

Visitor comments are checked through automated spam detection services. If necessary, personal data may be stored on servers located in other countries. We ensure such transfers are compliant with data protection laws, including GDPR, by using appropriate safeguards.


Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy here and revising the “Last Updated” date at the top of the page.


Lead Generation Forms

When you submit your details through lead generation forms on platforms like LinkedIn, we collect the information you provide (such as your name, email address, phone number, and company name). This data will be used to respond to your inquiries, provide relevant information about our services, and maintain contact for future communication.

We will not share your personal data with third parties for marketing purposes without your explicit consent. You can request to access, modify, or delete the information we collect through lead forms at any time by contacting us at [email protected].

Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us:
Email:info@catech-systems.com